Go beyond the first pain point.
Use a timely question to understand how the problem shows up in their work. Get to the people, decisions, and consequences behind a broad answer.
The call takes a turn.
You're ready.
ListeningCustomer
“It's interesting. But budget is tight.”
Suggested responseWhat would need to change for this to be worth the investment?
A question you didn't expect. An answer you want to check. A next step that needs to be clear. Keep your attention on the customer, with a little help close by.
Let their answer
lead the way.
Sales calls move from a symptom to a process, a decision, or an unexpected concern. RevConvo keeps a relevant question close as the customer fills in the picture.
Choose where to take it next.
A suggested question gives you a starting point. Use it in your own words, skip it when the customer is already explaining, and keep the conversation moving at their pace.
Live conversation09:42 · Buyer
“Our managers spend half of Friday chasing updates.”
09:51 · You
“What are they trying to get a clear picture of?”
10:03 · Buyer
“Which deals need help before the week ends.”
Meeting audio
ListeningSuggested question
What happens to those deals while the team is waiting for an update?
Try the turn
before the call.
Give the practice customer a real concern. Explore it with the same published playbook you want to use when the conversation is live.
Practice · A cautious buyerPRACTICE CUSTOMER
“We can’t justify another tool just because it has more features.”
A QUESTION TO TRY
“Which part of the current process is difficult enough that you’d want to change it?”
Listen for the work behind the concern.
A specific example helps you decide whether to explore time, risk, or the buyer’s priorities.
Carry the context.
Leave the tabs behind.
Preparation should give you a starting point. Open the meeting, confirm the customer, and decide what you want to understand.
Who is in the conversation?
Check the calendar attendees and customer record. If the meeting is new, choose the right customer before starting.
What have they already told you?
Read the previous notes and agreed action. Separate the customer's words from your assumptions so you can check what's changed.
What would make this call useful?
Choose the published playbook that fits. Pick one open question to begin with and one outcome to work toward.
Three moments.
Three ways forward.
A cue works best when it helps you hear the question underneath the words.
“We need better visibility.”
Ask which decision is difficult today. A specific situation gives you something useful to explore.
“What do you need to decide that you can't see clearly right now?”
“Can it work with our setup?”
Check the approved material and its conditions. If the answer isn't there, keep the question open and agree to verify it.
“Let me check the supported setup so I can give you an accurate answer.”
“Let’s talk again.”
Find out what would make the next conversation useful. Agree on the question to explore and who should be there.
“What would you want us to work through together next time?”
Keep the condition
beside the answer.
A relevant source lets you respond with confidence about what is known and leave the rest open for verification.
Answer with a sourceCUSTOMER QUESTION
“Do we need a meeting bot?”
Start RevConvo on your Windows desktop.
Choose your microphone and the other audio source. You decide when to start, pause, and stop assistance.
Keep your attention
on the conversation.
When the customer takes an unexpected turn, keep the next useful question and the right information close. RevConvo supports you while the meeting is happening.
- Follow the customer's answer as the conversation changes.
- Check approved knowledge without losing your place.
- Pause assistance whenever you need a moment.
Live guidanceCustomer
“The features are there. Getting the team to use them is the hard part.”
Suggested question
What got in the way of adoption last time?
Follow the customer's experience before discussing a new tool.
DiscoveryExplore adoptionNext step
A few good questions
Before we
get talking.
How does RevConvo help during a meeting?
RevConvo brings useful questions and relevant information into view as the conversation changes. Keep your attention on the customer, with live guidance close by.
Do I have to follow a fixed script?
No. Your playbook gives the conversation direction while leaving room for the customer's answers. Choose the next question and keep the words your own.
Can I check product details during the call?
Yes. Approved knowledge keeps relevant answers and their sources close to the conversation, so you can check a detail before responding.
Can I pause or stop the assistance?
Yes. You choose the meeting audio sources and control when assistance starts, pauses, and stops.
Bring a real conversation.
See RevConvo in action.
We’ll walk through your sales process, your playbook, and the moments where a little guidance makes a difference.
Book a demo
RevConvo ListeningDiscovery1 / 4
SUGGESTED QUESTION
What’s the hardest part of a call today?
Alex · You
What would make this pilot useful for everyone?